1. Who We Are
This Privacy Policy applies to AYRI Technologies, a web design and development studio based in Hyderabad, Telangana, India ("AYRI", "we", "us", or "our").
We operate the website ayritech.com and provide web design, web development, e-commerce, mobile app development, SEO, digital marketing, and website maintenance services.
For any privacy-related questions, contact us at: hello@ayritech.com
2. What Information We Collect
We collect information in two ways:
Information you provide directly:
- Contact forms — Your name, email address, phone number, and message when you submit our contact or project enquiry forms.
- Email correspondence — Any information you share when you email us directly.
- WhatsApp — Your name and phone number when you contact us via WhatsApp Business.
- Project information — Business details, project requirements, content, and files you share with us during a project engagement.
- Payment information — We do not store payment card details. Payments are processed by Razorpay or via bank transfer, and are subject to those providers' privacy policies.
Information collected automatically:
- Usage data — Pages visited, time on site, referring URL, and browser type, collected via Google Analytics.
- IP address — Your approximate location (city/region level only), collected automatically by our hosting provider.
- Cookies — See Section 4 below.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiry — When you contact us or submit a project brief, we use your details to reply and discuss your project.
- To deliver our services — During an active project, we use your contact and business information to communicate and deliver the agreed work.
- To send invoices and receipts — We use your name and email to send project-related financial documents.
- To improve our website — We use anonymised analytics data to understand which pages are useful and how visitors navigate our site.
- To send updates (with your consent) — If you subscribe to our newsletter or blog updates, we'll send occasional emails. You can unsubscribe at any time.
We do not use your information for automated decision-making or profiling. We do not use your contact details for unsolicited marketing if you have not opted in.
4. Cookies
Our website uses the following types of cookies:
- Essential cookies — Required for the website to function. These cannot be disabled.
- Analytics cookies — Google Analytics cookies that help us understand how visitors use our site. These are anonymised — we cannot identify individual users from this data.
- Preference cookies — Store your preferences such as theme or language settings.
You can control and disable non-essential cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the website. For more on managing cookies, visit aboutcookies.org.
5. Data Sharing
We do not sell, rent, or trade your personal information to any third party.
We share your information only in the following limited circumstances:
- Service providers — We use trusted third-party tools to operate our business, including Google Analytics (analytics), Razorpay (payments), and standard email providers. These parties only process your data on our behalf and are contractually prohibited from using it for any other purpose.
- Legal requirements — We may disclose your information if required to do so by law or in response to a valid legal request from government authorities.
- Business transfer — If AYRI Technologies is acquired or merged with another entity, your information may be transferred as part of that transaction. We will notify you before this occurs.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy:
- Enquiry data — Retained for 2 years after your last contact with us.
- Project data — Retained for 3 years after project completion, for reference and dispute resolution purposes.
- Invoice and financial records — Retained for 7 years as required by Indian tax law.
- Analytics data — Retained for 26 months (Google Analytics default).
You may request earlier deletion of your data at any time — see Section 7.
7. Your Rights
You have the following rights regarding your personal information:
- Right to access — Request a copy of the personal information we hold about you.
- Right to correction — Ask us to correct inaccurate or incomplete information.
- Right to deletion — Request that we delete your personal information, subject to our legal obligations.
- Right to withdraw consent — If we process your data based on consent (e.g. newsletter), you can withdraw that consent at any time.
- Right to object — Object to our processing of your data in certain circumstances.
To exercise any of these rights, email us at hello@ayritech.com. We will respond within 30 days.
8. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption and our email is protected by industry-standard security measures.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms or tools we recommend). This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites and encourage you to read their privacy policies before sharing any personal information with them.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
We will respond to all privacy-related enquiries within 30 days.